Our Culture – Careers That Make a Difference

Since 1996, HCD’s mission has been to help people live with confidence and dignity by delivering exceptional customer service and setting a high standard in the medical supply industry.

Our mission is lived every day by our amazing team of diverse, purpose-driven individuals who lend their knowledge, support, and compassion to putting our customers first in every interaction.

The Heart Behind the Mission

At HCD, our mission is more than words — it’s lived every day through five core values that guide how we work, connect, and grow together. Here’s what that looks like for our team:

• Be Compassionate
  Work alongside teammates who genuinely care. Listening and understanding are valued just as much as results.
• Servant Leadership
  Managers support your growth and empower you to succeed, creating a collaborative and uplifting environment.
• Inspire & Innovate
  Share new ideas and challenge the status quo. Your creativity and passion are always welcome.
• Empowered & Accountable
  You’ll have the resources, trust, and support to make decisions that drive meaningful results and personal growth.
• Customer First
  Be part of a team that makes a real difference in people’s lives through exceptional, personalized service.

Every Background, Every Path

We understand that diverse and inclusive teams help us better serve our customers, support our partners, and create a workplace where everyone is encouraged to reach their goals.

Grow Where Compassion Leads

At HCD, we believe that supporting our team is just as important as supporting our customers. That’s why we offer benefits designed to help you thrive — professionally and personally. Whether you work from one of our Virginia offices or from a space that works best for you, we’re here to help you grow with purpose.

Benefits

• HCD employees are offered competitive compensation, health, dental, vision and life insurance.

Work-Life Balance

• We offer flexible work arrangements for most positions, with the ability to work from home, in our corporate office in Glen Allen, or possibly in one of our 6 satellite locations across the United States.
• We observe the following paid holidays:
  • New Year’s Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day and Day After Thanksgiving
  • Christmas Eve and Christmas Day
  • Two Floating Holidays

Professional Development

• We’re committed to helping you grow, not just in your role, but as a professional. From onboarding to ongoing training, we’re here to support your journey.
  • Onboarding to set you up for success with your new role
  • On-the-job training to help you understand how our products support individuals living with chronic health conditions.
  • Internal first recruitment and promotion
  • Continuous opportunity for growth + career pathing

Amazing Company Culture

• Our culture is built on compassion, connection, and continuous growth. We celebrate the voices of our team through recognition programs, virtual breakrooms, and culture committees that keep us connected — no matter where we work.