How To Get Incontinence Supplies By Mail

Tag: incontinence, insurance-and-health-plans

Published: December 16, 2025

Last Updated: January 20, 2026

Summary

Learn how to see if you qualify to get incontinence supplies delivered to your home through your Medicaid plan. Find out what’s covered, how to enroll with Home Care Delivered, and why customers trust HCD for fast delivery, personalized support, and high-quality service.

More people than ever are choosing to have their insurance-covered incontinence supplies delivered directly to their homes. Unlike retail purchases, medical supply delivery allows you to access products covered by your insurance plan — often with little to no out-of-pocket cost. That means less time spent shopping, fewer trips to the store, and supplies delivered right to your door. Getting started is quick and simple. Continue reading to learn how we can help you place your first order in just a few easy steps.

Different kinds of incontinence supplies are covered through most Medicaid plans and certain private insurance plans when they are considered medically necessary. If you haven’t talked to your doctor about incontinence, it’s important to schedule a visit so they can document your needs and help determine the right products for you.

Once your medical need is established, you can speak with our team to start the process to get incontinence supplies based on your individual requirements. Or you can reach out to us first, and we will start the process of working with you, your insurance plan, and your physician to see if you qualify for incontinence supplies.

If you are already getting supplies through another supplier and want to work with someone different, we can speak to you to get your new order set up with us, if we are networked with your plan. Reordering each month is fast and convenient.

At Home Care Delivered, you can enroll online or over the phone (866-938-3906) to receive incontinence supplies delivered to your home. Prefer that we call you? Simply enter your phone number on our contact us form and select the button that you are an individual looking to see if you are a loved one qualifies for medical supplies.

Our team will work directly with your doctor and insurance provider to collect the necessary paperwork, so you don’t have to. We’ll also check in routinely to ensure your supplies continue to meet your needs.

Our compassionate customer service team, our product knowledge, our industry expertise, have helped HCD earn exceptional customer satisfaction, with 91% or higher customer satisfaction year after year.

Reliability Founded in 1996, we are experts in the Home Medical Equipment (HME) industry, with highly trained customer service team members who know the products well. And, we are a leader in compliant process for your paperwork, minimizing the risk of delays with your medical supply order.

• Personalized Product Solution
  Our team works closely with you to understand your specific condition and needs. We work directly with your insurance company and with your physician to provide a personalized product plan that meets your unique needs – with products in the right amount and right fit.
• Convenience
  We handle the paperwork, contact your doctor, and provide easy digital tools to reorder each month, including text-to-reorder.
• Fast and Reliable Delivery
  Once we receive all the paperwork and have your approval to ship, your supplies are shipped and typically arrive within two business days.
• Secure Data Process/HIPAA Compliance
  We collect only the information required to process your order, and your data is always secure and confidential.
• Nationwide Service
  We work with health plans across the United States, including Medicaid, Managed Medicaid, Medicare, Medicare Advantage, and Commercial plans, with the ability to deliver supplies to all 50 states.

You or a loved one dealing with incontinence?

Let us help you get the supplies you need to feel supported, comfortable, and confident.
If you’re managing bladder or bowel incontinence — from light to heavy needs — our team at HCD will work with you, your doctor, and your insurance plan to deliver a personalized product solution that fits your specific situation.

Call 866-938-3906 or share your information through our online enrollment form to get started.