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A Leading Medical Supply Partner Trusted by Health Plan Case Managers Nationwide

Supporting Case Managers. Simplifying Medical Supply Management. Improving Member Outcomes.

Home Care Delivered partners with health plans and case managers to simplify the process of providing insurance-covered medical supplies. We manage the insurance-covered medical supply process for health plans — reducing administrative burden for case managers while ensuring members receive personalized product solutions that align with plan coverage requirements and physician orders.

What We Do

At HCD, we’re dedicated to providing more than just medical supplies and exceptional customer service. We partner with health plans to support you and your members, reducing your administrative burden across every step of the process. Our team offers comprehensive support for you and your members, including coverage navigation, educational resources, Value-Based Programs, and simple referral and reorder options that are designed to prioritize quality care, improve health outcomes, and reduce the overall cost of care.

We understand the documentation, product categories, and allowable amounts unique to each plan. That knowledge helps us streamline workflows, support your case managers, and deliver consistent, reliable service that strengthens your member’s experiences and supports your plan goals.

The HCD Difference

At HCD, we’re dedicated to providing more than just medical supplies and exceptional customer service. We partner with health plans to support you and your members, reducing your administrative burden across every step of the process. Our team offers comprehensive support for you and your members, including coverage navigation, educational resources, Value-Based Programs, and simple referral and reorder options that are designed to prioritize quality care, improve health outcomes, and reduce the overall cost of care.

We understand the documentation, product categories, and allowable amounts unique to each plan. That knowledge helps us streamline workflows, support your case managers, and deliver consistent, reliable service that strengthens your member’s experiences and supports your plan goals.

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Reliability

Reliable Quality Your Members Can Trust

  • High-quality medical supplies from trusted manufacturers
  • Best-in-class customer service backed by industry expertise
  • Experience supporting value-based and enhanced benefits programs
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Personalized Support

Personalized Solutions You Can Depend On

  • Dedicated account representatives who understand your plan’s processes and priorities
  • We act as an extension of your team, connecting members, providers, and your plan
  • Expertise in coverage guidelines, allowable quantities, and documentation requirements
  • Member support for product education and recurring supply orders
  • Collaboration with health plans to improve engagement and outcomes
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Convenience

Simplifying Your Workflow

  • Coordination of insurance verification, documentation, and coverage requirements
  • Streamlined processes that reduce administrative work for case managers
  • Secure referral portal to easily submit referrals, track orders, and access key information
Learn More About Our Programs

Leading the Way in Value-Based Care

Home Care Delivered (HCD) partners with health plans and providers to deliver value-based care programs that improve outcomes, reduce costs, and keep members healthy and independent at home.

86%

Leading the Way in Value-Based Care

Chronic Disease Drives 86% of Healthcare Costs.
Members are living longer with more comorbidities, driving 86% of healthcare spending.* HCD collaborates with health plans and providers to implement targeted interventions that improve health outcomes and member satisfaction.

25%

Reduce Administrative Costs by 25%

Health plans can spend up to 25% of their total budget on administrative tasks.** HCD reduces these costs by delegating tasks to highly trained staff, ensuring efficiency while maintaining quality.

“By providing quality products, education, and communication between providers, payers, and members, DME can help members stay healthy and independent in their homes for longer durations. This approach leads to better outcomes, cost-effective care, and improved quality of life for members.”

~ Savanna Lyles, Product Manager, Value-Based Care

Interested in Value-Based Care?

Learn More
Sources

* Hoffman DP, et al. Chronic Disease Prevention 2024 Update: Essential to our Health and Future. Ann Bioethics Clin App 2024, 7(1): 000269.
** Article written by Dana Miller Ervin, a reporter at WFAE.

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