Contact Us

Have a question for our HCD team?
Or maybe you want to see if you qualify for insurance-covered medical supplies?

Complete the form below and a Home Care Delivered representative will contact you promptly. Our compassionate, specially trained team is available Monday – Thursday, 8 am to 7 pm EST and Friday, 8 am – 6 pm EST.

Best times to call:

To better serve your needs, we have provided a chart to show you high, moderate, and low volume call times, so you can choose a time that works best for you. High volume times are when we are receiving the largest amount of calls, and you may wait on hold a little longer that at other times during the day. Call volumes listed are in Eastern Standard Time.

The higher volume times are noted in orange, while the lower volume call times are reflected in green.

* Items marked with an asterisk are REQUIRED

Name*

First Last

Phone*

Is this a cell number?*

Yes

Email*

I am contacting you as:*

An existing customer with questions about my order or products

An individual looking to see if I or a loved one qualifies for medical supplies

A Health Plan Case Manager

A Medical Professional at a Medical Office

Other

How Can We Help You?*

Share your questions or inquiry in the field below

Disclaimer*

By submitting this form, I agree that Home Care Delivered Inc. may contact me regarding healthcare products and services, via email, telephone (including leaving a voicemail), and text message, utilizing automated technologies such as pre-recorded/artificial voice messages and automated dialing devices. I understand that data and text message rates may apply. I have read and understand HCD’s privacy policy.

I have read and understand the above.

See if You Qualify? New Customer

Looking to see if you or a loved one qualifies for insurance covered medical supplies?
Call (866) 938-3906 and one of our experienced team members with call you to assist.

An Existing Customer

Already getting orders from HCD and have a question, please call (800) 565-5644.

Our Corporate Office

Home Care Delivered, Inc.
11013 West Broad St, 4th Floor
Glen Allen, Virginia 23060

Phone Number:

(800) 565-5644 (toll free)

Fax:

(888) 565-4411 (toll free)

Name	Provider	Purpose	Expiration
__cf_bm	.js.ubembed.com	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 hour
__cf_bm	.t.co	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 hour
__cf_bm	.7f1604e0d0d1485ca36e79084ccc71fe.pages.ubembed.com	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 hour
PHPSESSID	app.responseiq.com	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.	session
HCDOnline	HCD.com	We use this cookie for user authentication to our online portal systems.	Session

Name	Provider	Purpose	Expiration
visitorID	Adobe	The visitorID cookie, sets a unique ID by collecting information in a way that does not directly identify anyone. This is used for marketing purposes.
App Nexus	.adnxs.com	Used by App Nexus and used to buy, sell, and deliver online advertising, including interest-based advertising, mostly through real-time bidding.
_uetsid	Bing	Bing Ads sets this cookie to engage with a user that has previously visited the website.	1 day
MR	Bing	Bing Ads sets this cookie to engage with a user that has previously visited the website.	13 months
MSPTC	Bing	This cookie allows to serve relevant advertisements to visitors	1 Year
MUID	Bing	Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.	1 Year
SRCHHPGUSR	Bing	Records actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you	4 months
SRCHUID	Bing	Records actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you	2 months
SRCHUSR	Bing	Used to serve relevant advertisements to visitors across the Microsoft Bing network.	2 months
IDE	Doubleclick	Used to measure the conversion rate of ads presented to the user.	1.5 years
test_cookie	Doubleclick	A session cookie used to check if the user’s browser supports cookies.	Session
ar_debug	Double Click	DoubleClick sets this cookie to debug and troubleshoot the ads served by DoubleClick.	Session
_fbp	Facebook	To store and track visits across websites.	3 months
c_user	Facebook	Stores a unique user ID	1 year
datr	Facebook	Facebook sets the datr cookie to avoid creation of fake/spam accounts, account thefts etc. and is thus important for Facebook’s security and site integrity features.	1 month
dpr	Facebook	This cookie helps Facebook record the device pixel ratio of your screen and whether or not you’ve enabled high-contrast mode, so that they can render our sites optimally.	7 days
fr	Facebook	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.	1 Year
locale	Facebook	Facebook sets this cookie to enhance the user's browsing experience on the website, and to provide the user with relevant advertising while using Facebook’s social media platforms.	3 months
presence	Facebook	"The presence cookie is used to contain the user’s chat state. For example, which chat tabs are open."	Session
ps_l	Facebook	This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.	1 year
ps_n	Facebook	This is used to serve targeted advertising to Facebook users when logged into its services.	1 year
sb	Facebook	This cookie is used by Facebook to control its functionalities, collect language settings and share pages.	2 weeks
wd	Facebook	Facebook sets this cookie to store dimensions of screens and windows and to optimize the page rendering.	1 month
xs	Facebook	Used to to store a unique session ID.	3 months
__Secure-1PAPISID	Google	A Google cookie that collects information about a user's interactions with Google services and ads. It's used to create a user profile and display personalized Google ads.	2 years
__Secure-1PSIDCC	Google	"a persistent cookie that stores an encrypted timestamp to help maintain user sessions. - Allows users to access Google services and options Maintains user sessions - Preserves user preferences and settings across Google services and websites - Used for user tracking across domains0 - Used for advertising, analytics, or maintaining consistent sessions across services"	2 years
__Secure-1PSID	Google	Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. Used to build a profile of website visitor interests to show relevant and personalised ads through retargeting.	2 years
__Secure-1PSIDTS	Google	A Google cookie that tracks user interactions with Google ads and services. It contains a unique identifier and is used to store user preferences.	2 years
__Secure-3PAPISID	Google	For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising	2 years
__Secure-3PSID	Google	For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising	1 Year
__Secure-3PSIDCC	Google	A Google cookie that tracks a user's interactions with Google services and ads	2 years
APISID	Google	A Google cookie that collects user information to personalize ads on Google sites and YouTube videos. It's set when a user clicks on a YouTube video player on their device.	2 years
ADS_VISITOR_ID	Google	Identifies unique visitors for Google Ads tracking. It's used to: - Identify users who are served advertisements - Prevent spam, fraud, and abuse by ensuring that requests within a browsing session are made by the user - Track visitor interactions with ads across different sessions and devices - Aid in ad performance analysis"	2 months
AEC	Google	Used to detect spam, fraud, and abuse to help ensure advertisers are not incorrectly charged for fraudulent or otherwise invalid impressions or interactions with ads, and that YouTube creators in the YouTube Partner Program are remunerated fairly.	6 months
HSID	Google	For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising	2 years
NID	Google	Used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes	6 months
SAPISID	Google	A Google cookie that helps Google display personalized ads on Google sites and YouTube. The cookie contains a unique ID that Google uses to remember the user's preferences and other information. Google uses the cookie to build a profile of the user's interests and show them relevant ads	2 years
SEARCH_SAMESITE	Google	This cookie is used to prevent the browser from sending this cookie along with cross-site requests.	2 years
SID	Google	These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes	2 years
SIDCC	Google	Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. This is a security cookie that protects the user data from unauthorised access.	1 year
SSID	Google	Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. Used to collect visitor information for videos hosted by YouTube on maps integrated with Google Maps.	2 years
_gcl_au	Google Tag Manager	Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services.	3 months
_ga_*	Google	Google Analytics sets this cookie to store and count page views.	2 years
_ga	Google	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	2 years
_gid	Google	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.	1 day
_gat_UA-*	Google	Google Analytics sets this cookie for user behaviour tracking.	1 minute
PHPSESSID	Response IQ	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.	Session
sa-user-id	Stack Adapt	StackAdapt sets this cookie as a third party advertising cookie to record information about a user's website activity, such as the pages visited and the locations viewed, to enable us to provide users with interest-based content and personalised advertisements on external websites."	1 year
sa-user-id-v2	Stack Adapt	StackAdapt sets this cookie as a third party advertising cookie to record information about a user's website activity, such as the pages visited and the locations viewed, to enable us to provide users with interest-based content and personalised advertisements on external websites.	1 year
sa-user-id-v3	Stack Adapt	StackAdapt sets this cookie as a third party advertising cookie to record information about a user's website activity, such as the pages visited and the locations viewed, to enable us to provide users with interest-based content and personalised advertisements on external websites.	1 year
TDID	The Trade Desk	Is a third party cookie that contains a unique randomly-generated value that enables the platform to distinguish browsers and devices.	1 year
TDCPM	The Trade Desk	Trade Desk Cookie Partner Mapping (TDCPM) records which partners The Trade Desk has matched IDs with in order to prevent redundant matching calls.	1 year
_hjSessionUser_xxxxxx	Trust Pilot	Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	364 days
ajs_anonymous_id	Trust Pilot	These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before.	1 year
amplitude_id_XXXXX	Trust Pilot	These cookies are set by Amplitude Analytics, which helps to better understand how the website is used.	3650 days
OptanonConsent	Trust Pilot	This cookie is set by the cookie consent solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.	1 year
OptanonAlertBoxClosed	Trust Pilot	This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information.	1 year
TP.uuid	Trust Pilot	Unique identifier value used by Trustpilot Content Integrity team for fraud & scam detection	10000 days
auth_token	Twitter	An auth_token cookie for Twitter is a cookie that stores a user's authentication token, which allows them to log in to Twitter.	5 years
ct0	Twitter	This cookie is used for Twitter authentication	5 years
guest_id	Twitter	This cookie is for marketing when logged out	2 years
guest_id_ads	Twitter	This cookie is for marketing when logged out	2 years
guest_id_marketing	Twitter	This cookie is for marketing when logged out	6 months
kdt	Twitter	This cookie is to authenticate a known device	2 years
muc_ads	Twitter	Twitter sets this cookie to collect user behaviour and interaction data to optimize the website.	2 years
personalization_id	Twitter	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.	2 years
twid	Twitter	Used for authentication	2 weeks
ub-emb	Unbounce	Cookie that tracks Unbounce popup triggers, including whether a user has seen a particular popup.	180 days
_abexps	Vimeo.com	This Vimeo cookie helps Vimeo remember the settings you have made. This could be a preset language, region or user name, for example. In general, the cookie stores information about how you use Vimeo.	1 year
_cfuvid	Vimeo.com	Cloudflare cookie used to enforce rate limiting rules.	Session
_uetvid	Vimeo.com	This cookie collects information about your actions on websites that have embedded a Vimeo video	1 year
vuid	Vimeo.com	Vimeo-generated ID used for generating analytics information for the video owner.	2 years

Contact Us

Have a question for our HCD team?
Or maybe you want to see if you qualify for insurance-covered medical supplies?