Referring Patients to HCD Is Simple, Fast, and Secure

At Home Care Delivered (HCD), we make it easy for Health Plan Case Managers and healthcare professionals to refer members for the medical supplies they need. Our referral options are designed to fit your workflow, save time, and ensure patients receive high-quality products quickly and accurately.

Whether you prefer digital submission, phone, fax, email, or third-party platforms, we offer multiple convenient options — all backed by responsive support.

Our Referral Portal: Built for Health Plan Case Managers

The HCD Referral Portal is a secure, 24/7 tool designed specifically for the way Case Managers work. It’s the fastest, most streamlined way to submit and track referrals while reducing administrative burden.

Key Benefits of the HCD Referral Portal:

• Submit referrals using an intuitive online form
• Check order status in real time
• View all referrals your office has submitted
• Save your profile for faster future submissions
• Access helpful tools, including:
  • NPI Lookup Tool – Verify provider NPIs quickly
  • ICD-10 Lookup Tool – Find correct diagnosis codes

The portal gives Case Managers visibility, control, and peace of mind, while streamlining workflows and improving the patient experience.

Refer Your Way

Choose the referral method that works best for your workflow

1. HCD Referral Portal – Log in at HCD.com/account or contact your account executive to create an account.
   
2. Quick Referral Form (No Login Needed)– Submit an urgent referral at HCD.com/refer. 
3. By Phone – Call 866-332-4193 and our trained enrollment specialists will assist you and your patient. 
4. By Fax – Send referral documentation to 888-565-4411. 
5. By Email – Send referrals securely to Refer@HCD.com. 
6. Through Third-Party Platforms – We accept referrals via Parachute Health and DMEscripts. 
7. Through Your HCD Account Executive – Your account executive can answer questions, provide forms, and submit referrals on your behalf.

Why Case Managers Trust HCD

We understand the time pressures and documentation challenges you face. That’s why we’ve built tools, processes, and support specifically for health plan Case Managers, making it easier to help your members get the supplies they need.

Resources for Case Managers
Access forms, guidance, and educational materials that simplify referrals, documentation, and care coordination.

Trained Enrollment Specialists
Our experts work directly with you and your members to gather required information, answer questions, and keep referrals moving efficiently.

Easy-to-Use Referral Tool
Submit and track referrals through the HCD Referral Portal or use our quick, no-login referral form, giving you visibility and control without added complexity.