Referring Patients to HCD Is Simple, Fast, and Secure

At Home Care Delivered, we make it easy for healthcare professionals and care managers to refer patients for the medical supplies they need. Whether you prefer to submit referrals digitally, by phone, or through one of your existing platforms, we offer multiple convenient options — and the support to go with them.

Our goal is simple: streamline workflows for Case Managers and ensure patients receive high-quality supplies quickly and accurately.

Refer Your Way — We Make It Easy

Choose the referral method that works best for your workflow

1. By Phone

Call 866-332-4193 and our trained enrollment specialists will assist you and your patient.

2. By Fax

Send referral documentation to 888-565-4411.

3. By Email

Send referrals securely to Refer@HCD.com.

4. Through Third-Party Platforms

We accept referrals through:

• Parachute Health
• DMEscripts

5. Through Your HCD Account Executive

Your account executive can answer questions, provide forms, and submit referrals on your behalf.

6. Using the HCD Referral Portal

Our secure, easy-to-use portal allows you to submit and manage referrals all in one place. Log in or reach out to your account executive to create your account: HCD.com/account

7. Quick Referral Form (No Login Needed)

Need to refer a patient immediately? Use our fast, public referral form at HCD.com/refer.

The HCD Referral Portal: Simple. Secure. Designed for You

Our 24/7 Referral Portal is built to save you time and eliminate guesswork. With a secure login, Case Managers nationwide gain access to tools that help you submit referrals accurately and track them effortlessly.

Inside the Referral Portal, You Can:

• Submit referrals using an intuitive online form
• Check order status in real time
• View all referrals your office has submitted
• Save your profile for faster future submissions
• Access helpful tools, including:
  • NPI Lookup Tool – Verify provider NPIs quickly
  • ICD-10 Lookup Tool – Find correct diagnosis codes

The Referral Portal gives you visibility, control, and peace of mind, reducing administrative workload while improving the patient experience.

Why Case Managers Trust HCD

We understand the time pressures and documentation challenges you face. That’s why we’ve built tools, processes, and support specifically for health plan Case Managers, making it easier to help your members get the supplies they need.

Resources for Case Managers
Access forms, guidance, and educational materials that simplify referrals, documentation, and care coordination.

Trained Enrollment Specialists
Our experts work directly with you and your members to gather required information, answer questions, and keep referrals moving efficiently.

Easy-to-Use Referral Tool
Submit and track referrals through the HCD Referral Portal or use our quick, no-login referral form, giving you visibility and control without added complexity.

Our Focus:

We’re dedicated to supporting Case Manager workflows, helping your members get the right medical supplies quickly and accurately, while minimizing extra work for you.

Need help?

Your HCD Account Executive is ready to support you.