Notice of Non-Discrimination
Accessibility to Interpreter Services

Last Revised: January 14, 2026

NOTICE OF NON-DISCRIMINATION

Home Care Delivered, Inc. (“HCD”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. HCD does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

HCD provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

HCD provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact a customer service representative at (800) 565-5644.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Home Care Delivered, Inc.
Attn: Chief Compliance Officer
7229 Forest Ave,
Suite 201,
Richmond,
Virginia  23226
or Email: HCDCompliance@hcd.com.

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a customer service representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by phone (1-800-368-1019, 800-537-7697 (TDD)) or mail at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.