Supporting Caregivers Is Embedded in our DNA!
HCD was founded 25 years ago by Gordy Fox, a caregiver frustrated by how difficult it was to get the supplies he needed to care for his ailing family member. That’s why HCD has always made it our priority to support those who care for others.
Whether you are a professional caregiver working with patients or a family caregiver taking care of someone you love, HCD has the service, supplies, and support to make your job easier.
Top-Quality Medical Supplies for the People You Care For
When it comes to insurance-covered medical supply delivery, HCD is the clear industry leader. Count on us for on time, every time delivery of the supplies necessary to treat conditions related to:
Support for Family Caregivers
Family caregivers, you are our heroes. We know how difficult it can be to be responsible for another person’s health. We know this because HCD was founded by a family caregiver.
- Here’s how we support you so you can care for your loved one:
- We do the paperwork and coordinate with doctors’ offices taking the burden from you.
- We take insurance, including Medicare and Medicaid and many private insurance plans. Check whether we take your plan.
- Easy reordering processes include online, phone, and text-to-reorder.
- Top-quality products are delivered right to your door.
- Friendly and caring customer service team follow up to make sure you have everything you need.
Resources for Family Caregivers
HCD has a library of information on topics that might be of interest to those caring for loved ones, including resources on diabetes management, wound care, incontinence, and other conditions, information on how products such as CGM work, and links to organizations that support people facing various illnesses.
Services for Professional Caregivers
From our specially-trained customer care team, to proprietary technology that allows us to efficiently and compliantly verify, ship, and bill for products, to follow-up that ensures you have everything you need to help your patients manage their health condition, HCD helps professional caregivers provide their patients with the care they need and the 5-star service they deserve.
The benefits of partnering with HCD include:
- Enrollment specialists manage the paperwork and coordinate between the patient’s healthcare team and insurance company.
- On-staff RNs, including a Certified Diabetes Care Specialist, review orders and ensure the patient has everything they need.
- The patient’s insurance is always billed first and patient accounts are only charged for co-pay amounts.
- Friendly and caring customer service team is available to answer questions and update orders.
- Ability to access your patient’s information when you need it.
Resources for Professional Caregivers
HCD has complied resources you may find useful as you work with your patients, including links to organizations that support people facing various illnesses and information about Medicare, Medicaid, and private insurance.
Our Promise to You
We promise to always respect your time and privacy. Our team will always try to contact you by your preferred method of communication. We don’t sell or give your information to anybody else for any reason. You’re always safe with us.