HCD Product Update

At Home Care Delivered, your well-being and satisfaction are our top priorities. We wanted to inform you of an update regarding your supplies. As part of our commitment to providing you with the highest quality products, we have recently made a change in supplier.

How does this benefit you, and what happens next? 

Starting with your next order, products you receive from us may be in different packaging or branding, based on our updated formulary of brands. These products have been evaluated by our product team and meet the same high-quality standards. You can be assured that though the brand will be different, the performance and quality of the product will remain consistent with what you have been using. This change will happen automatically and there is no action needed on your part.

We’re here to ensure you feel confident and well-informed about this change and look forward to providing you with products from our leading manufacturing partners and continuing to serve you with exceptional service.  

Connecting with HCD 

• If you usually receive a monthly call to confirm your supply order, our customer service team will contact you before your next order ships to review your new product(s) and answer any questions you may have. Look for our call from 804-200-7300—please save this number to contacts promptly.  

• For those using Text-to-Reorder (TTR) or our Customer Portal, you may continue as usual; your new product details will appear when you reorder.