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If you’re one of the 25 million Americans with incontinence, there’s something important you should know: The incontinence product you use during the day probably is not the one you should use during the night.

It’s very common for people to use more than one kind of product, and for good reasons. Sleep means more time without changing and different body positions your daytime product may not be able to handle.

So that leads to the big question: What product is best to use during the night?

That depends on your experience and needs. Here are the most important things to consider when choosing a product for your night-time needs.

One thing to consider is how sleep will affect your ability to change products. For most people, sleeping results in longer periods of time without a product change. That means more leakage, which requires a product with more absorption.

A good place to start is by comparing your changing frequency to the number of hours you sleep. For example, if you have to change your product every 5 hours during the day, but you sleep 8 hours, then you may need a more absorbent product to cover those 3 extra hours.

Another important consideration is the position of your body while sleeping. Incontinence products work best when firmly pressed against the skin, and some positions may cause products (especially bladder control pads) to shift away from the body. This could result in unabsorbed leakage.

To determine if you may need a better-fitting product, examine the absorbency area when you wake up. If it’s dry (or mostly dry) and you’re experiencing wet clothing or sheets, then it means your product is not fitting snugly enough while you sleep. If the product is damp or wet and there is no outside leakage, you’ve found the perfect product and fit.

You or a loved one dealing with incontinence?

Let us help you get the supplies you need to feel supported, comfortable, and confident.
If you’re managing bladder or bowel incontinence — from light to heavy needs — our team at HCD will work with you, your doctor, and your insurance plan to deliver a personalized product solution that fits your specific situation.

Call 866-938-3906 or share your information through our online enrollment form to get started.

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If you’ve ever tried to use your health insurance benefits to cover medical supplies, you may have been told that you first need a Certificate of Medical Necessity (CMN). That begs two questions: What is it, and how do I get one?

A Certificate of Medical Necessity is a document that confirms a need for medical supplies. It’s a vital part of the healthcare process, because it ensures that healthcare dollars are being used as efficiently as possible. And it will help you get medical supplies.

A Certificate of Medical Necessity (CMN) is an official state document that establishes why you need certain medical supplies. It lets insurance companies know that you’ve seen a physician, and that the physician has determined you need medical supplies as part of your treatment.

Each state has its own requirements for what information needs to be included. This could include:

• Doctor’s diagnosis
• Product type
• Quantities needed

Some states will only accept CMNs that they have issued. Because of this, you may not be able to use one state’s CMN in place of another (even if the information on them is the same).

The first step to getting a Certificate of Medical Necessity is visiting your doctor to get a diagnosis. Only a doctor or physician can determine if the supplies you need are medically necessary.

Once you’ve received your diagnosis, it’s time to contact us and enroll. We’ll handle the Certificate of Medical Necessity for you, so you won’t have to worry about it. The process is simple:

1. Once you’ve enrolled, we’ll contact your doctor and send them the correct CMN to fill out.
2. Your doctor will return it to us, and we’ll submit it to your insurance on your behalf.
3. If your insurance needs to authorize supplies before you can get them, we’ll handle that as well.
4. Once that’s done, you can start getting your medical supplies.

If you’ve already been diagnosed, contact us today. We can get to work obtaining your Certificate of Medical Necessity (or any other paperwork that’s needed) right now.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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One of the challenges of incontinence isn’t the condition, but the cost. Incontinence supplies can be expensive, ranging from $900 – $4,000 annually. But if you have a Flexible Spending Account (FSA) or Health Savings Account (HSA), that cost can be greatly reduced.

It turns out that both the FSA and the HSA can be used to pay for incontinence products. Even if your insurance plan doesn’t offer coverage of incontinence products, you could still potentially use your FSA or your HSA. But in order to use these accounts to pay for incontinence products, you need to know a few things first.

Generally speaking, incontinence supplies are eligible for reimbursement with a Flexible Spending Account. One of the advantages of an FSA is that it covers medical needs that are often not covered by private insurance. For many FSA plans, this includes incontinence supplies. Refer to your FSA plan details to find out your coverage level.

If you use an FSA to pay for incontinence supplies, make sure you keep your receipts. You may need to demonstrate that the funds were used for a medical need.

A Health Savings Account may also be used to pay for incontinence products. The important thing to keep in mind with an HSA account is that you may need to demonstrate a medical need for your incontinence products. HSA funds must go towards expenses for items that are medically necessary.

The best way to provide this proof is to get an incontinence diagnosis from a physician or doctor. With a doctor’s confirmation of your condition, it will be much easier to demonstrate that your items are medically necessary.

Like an FSA, it’s also important to keep any receipts from purchases you make with an HSA. It’s very possible that you will be asked to show proof that the expenses are related to a

While it’s true that you can use FSA and HSA accounts to get incontinence supplies, it may also be true that your insurance will provide coverage for medical supplies as well. Many people don’t realize it, but Medicaid and some insurance plans will pay for incontinence supplies as a covered benefit. This could allow you to save your FSA and HSA funds for other medical needs.

Every insurance plan is different, so the best way to find out about your individual plan is to contact us. Our care experts can let you know if you’re eligible and what incontinence supplies you could receive. It only takes a few minutes and could save you a lot of money on your next product purchase.

*The information on this website is not offered as legal or tax advice. Examples of tax benefits are based on the stated IRS Guidelines and on other assumptions that may not apply to your personal situation. All material is presented solely as educational information. Always seek the advice of your tax advisor, attorney, or financial planner regarding your personal circumstances.

You or a loved one dealing with incontinence?

Let us help you get the supplies you need to feel supported, comfortable, and confident.
If you’re managing bladder or bowel incontinence — from light to heavy needs — our team at HCD will work with you, your doctor, and your insurance plan to deliver a personalized product solution that fits your specific situation.

Call 866-938-3906 or share your information through our online enrollment form to get started.

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The word compliance doesn’t usually bring fun and games to mind. We tend to think of things like “Doing it by the book,” “Just the facts,” and “To the Letter of the Law.” In the medical supply industry, compliance is often associated with the latest news in fraud or privacy breach.

We hear about major busts involving large networks and billions of stolen funds , and it gives the impression that compliance is only there to keep the law off your back. It’s an unfortunate perspective, because it misses the two best outcomes that compliance provides: improved customer experience, and greater benefits to providers working on behalf of a customer.

Boiled down to its basics, compliance with healthcare laws is fairly straightforward:

1. Provide a service
2. Bill the service correctly
3. Document the service
4. Protect the health information

Every part of this process is governed by federal or state regulations, from notices to patients about rights, to billing the insurance provider, to documenting the patient condition in medical records, to safeguarding their health information (HIPAA , for example). Adhering to these laws ensures that funds are used correctly and that the patient is protected along the way.

Our commitment to health care compliance differs from many other medical supply providers. While some see it as an obstacle, we embrace compliance completely. By choosing to accomplish business goals compliantly, we can:

1. Build trust and integrity with our customers and partners
2. Focus closely on the customer service experience
3. Provide better assistance to healthcare professionals

Compliant practices foster trust, which attracts trustworthy people. By committing ourselves to doing things the right way (even when no one is looking), we’re able to attract top talent in the industry, making us an ethical business that other companies and insurance plans want to do business with. The result is a network of great people and companies working hard for patients and doing it in way that’s trustworthy and honest.

Compliance also means performing a lot of research, and we use it to enrich the customer experience. Thanks to the meticulous research efforts of our compliance team, we can focus entirely on the needs of our customers. All of the information we need has already been compiled into our technology systems, allowing fast answers to any issue a customer may have. The customer receives the care they deserve, as we don’t need to split our attention between listening to their needs and digging through reference materials.

In addition, complying to the requirements allows us to better assist other healthcare professionals. In order for patients to get medical supplies using their insurance, physicians need to include specific information on the paperwork. We know exactly what that information is, and we share it with the physicians of our customers. This saves physicians the headache of rewriting paperwork due to rejected claims. We also provide the right forms, so they waste no time spent searching for the right ones.

If a company is serious about helping its customers, it should take compliance seriously as well. Today’s public insists on it, and rightly so. The laws are there to protect us, and by adhering to them, we help to create a better, more efficient healthcare experience for everyone. We’ve certainly committed to compliance; it’s simply the better way to do things, and the benefits to our customers are too good to ignore.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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At Home Care Delivered, we want you to have the information you need for successfully managing your Ostomy care. Here are some fact sheets that might answer some of the questions you have. Feel free to print them out and use them as you see fit. Don’t forget to check out our Ostomy articles for more helpful tips. And remember, if you have any questions, don’t hesitate to ask. We’re always available to help!

Fact Sheets:

• Ostomy Facts

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”