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At first glance, incontinence and urological supplies might appear to be quite similar; They both treat urinary conditions and help manage bladder control. But that’s where the similarities end.

There’s actually a big difference between incontinence and urological supplies and understanding the difference is important to successful urinary care and good health.

Incontinence and urological supplies are actually two separate classifications of products. This is because each product serves different purposes. Absorbent Incontinence products, such as bladder control pads and briefs, are made for people who leak urine. Urological supplies, like straight catheters, are for people who have trouble urinating on their own.

Because they are classified differently, insurance coverage may vary on which products are covered as a benefit. For example, some Medicaid plans cover incontinence supplies, while Medicare does not.

Incontinence supplies are products that help manage the involuntary and unexpected leakage of urine. They usually come in the form of soft, absorbent pads or briefs that are worn underneath clothing. The interior of the products are filled with a special polymer that absorbs liquid and locks it away, which helps to keep skin and clothing dry.

Common incontinence supplies include products such as Bladder Control Pads, Male Guards, Protective Underwear, and Adult Briefs (Adult Diapers). Each type of incontinence product is made to handle a different level of leakage.

Urological supplies are products designed for people who have urinary retention and need help removing urine from the body. This could be caused by many things, such as a blockage in the urethra, or an issue with the nervous system that won’t allow the bladder muscles to relax. The supplies themselves consist of smooth, thin tubes (called catheters) that are inserted into the bladder through the urethra, allowing trapped urine to leave the body. Urine travels through the tube and often collects in a drainage bag

Common urological supplies include products such as catheters, drainage bags, and insertion trays. There are many different types of catheters, each one made to accommodate a different medical need.

Condom catheters are unique among urology supplies, in that they do not manage urinary retention. Instead, they manage incontinence. They also are not inserted into the body through the urethra but are used outside of the body.

There are three basic parts to a condom catheter: the external condom, the tubing, and the drainage bag. The external condom goes over the penis and attaches to the tubing, which is then attached to the leg bag. When leakage occurs, it travels down the tubing and is collected in the drainage bag.

To find out what product is right for your needs, talk with a doctor and get a diagnosis. Your doctor can help you determine what’s causing your leakage and put together a plan to treat it.

Once you’ve spoken to a doctor, sign up online or speak to us about getting supplies. We’ll find you the perfect product for your needs. Your insurance could even cover the cost.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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If you’ve received medical care and have insurance, you’ve probably heard of insurance preauthorization. It can be a necessary step in getting the supplies or treatment you need to be covered by your insurance plan. But it can also be confusing. What is insurance preauthorization and how does it affect people who need medical supplies? Get the answers to these questions and more below.

Preauthorization, sometimes call pre-certification, predetermination, or prior approval, is a requirement from an insurance plan to authorize a healthcare service or product before it is provided. That means the insurance plan approves medical supplies before treatment or supplies are provided.

Preauthorization allows insurance plans to review supplies or services to help make sure you are receiving the right products for your needs. During preauthorization, reviewers confirm that the requested supplies are needed to treat your specific medical condition and that you’re receiving the correct quantity. This is also important for you, since you will have a better idea of what is covered or not covered, which could potentially leave you with the responsibility of covering the cost.

Preauthorization requirements are different for every insurance plan and condition. Whether or not you need preauthorization to receive supplies can depend on a few factors, including:

• The insurance plan type
• Coverage requirements
• Type of supplies

If you use Home Care Delivered to receive your medical supplies, you don’t have to worry about finding out if preauthorization is needed. We keep track of each insurance plan’s specific requirements, so you don’t have to. If you need preauthorization for your supplies, we’ll always let you know and also retrieve it for you.

If you’re an HCD customer, you don’t have to! We take care of the paperwork on your behalf, including preauthorizations. If you need a preauthorization from your insurance plan, we’ll collect all the necessary paperwork from your doctor and send it to your insurance plan for approval. After we receive the completed preauthorization, we’ll ship your supplies.

Taking care of preauthorizations is just one of the many things HCD does to take the stress out of receiving medical supplies. If you’d like to sign up for supply deliveries, enter your phone number in the bottom left of this screen and we’ll give you a call. When you do, you’ll experience for yourself why we’re the highest-rated medical supplier.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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More people than ever are choosing to have their insurance-covered incontinence supplies delivered directly to their homes. Unlike retail purchases, medical supply delivery allows you to access products covered by your insurance plan — often with little to no out-of-pocket cost. That means less time spent shopping, fewer trips to the store, and supplies delivered right to your door. Getting started is quick and simple. Continue reading to learn how we can help you place your first order in just a few easy steps.

Different kinds of incontinence supplies are covered through most Medicaid plans and certain private insurance plans when they are considered medically necessary. If you haven’t talked to your doctor about incontinence, it’s important to schedule a visit so they can document your needs and help determine the right products for you.

Once your medical need is established, you can speak with our team to start the process to get incontinence supplies based on your individual requirements. Or you can reach out to us first, and we will start the process of working with you, your insurance plan, and your physician to see if you qualify for incontinence supplies.

If you are already getting supplies through another supplier and want to work with someone different, we can speak to you to get your new order set up with us, if we are networked with your plan. Reordering each month is fast and convenient.

At Home Care Delivered, you can enroll online or over the phone (866-938-3906) to receive incontinence supplies delivered to your home. Prefer that we call you? Simply enter your phone number on our contact us form and select the button that you are an individual looking to see if you are a loved one qualifies for medical supplies.

Our team will work directly with your doctor and insurance provider to collect the necessary paperwork, so you don’t have to. We’ll also check in routinely to ensure your supplies continue to meet your needs.

Our compassionate customer service team, our product knowledge, our industry expertise, have helped HCD earn exceptional customer satisfaction, with 91% or higher customer satisfaction year after year.

Reliability Founded in 1996, we are experts in the Home Medical Equipment (HME) industry, with highly trained customer service team members who know the products well. And, we are a leader in compliant process for your paperwork, minimizing the risk of delays with your medical supply order.

• Personalized Product Solution
  Our team works closely with you to understand your specific condition and needs. We work directly with your insurance company and with your physician to provide a personalized product plan that meets your unique needs – with products in the right amount and right fit.
• Convenience
  We handle the paperwork, contact your doctor, and provide easy digital tools to reorder each month, including text-to-reorder.
• Fast and Reliable Delivery
  Once we receive all the paperwork and have your approval to ship, your supplies are shipped and typically arrive within two business days.
• Secure Data Process/HIPAA Compliance
  We collect only the information required to process your order, and your data is always secure and confidential.
• Nationwide Service
  We work with health plans across the United States, including Medicaid, Managed Medicaid, Medicare, Medicare Advantage, and Commercial plans, with the ability to deliver supplies to all 50 states.

You or a loved one dealing with incontinence?

Let us help you get the supplies you need to feel supported, comfortable, and confident.
If you’re managing bladder or bowel incontinence — from light to heavy needs — our team at HCD will work with you, your doctor, and your insurance plan to deliver a personalized product solution that fits your specific situation.

Call 866-938-3906 or share your information through our online enrollment form to get started.

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The baby shower is over and you have enough cute onesies, and copies of Goodnight Moon to last until you’re a grandma. What you don’t have is a reliable breast pump. When it comes time to head back to work, or just catch up on some well-deserved sleep, a good breast pump can be yours, and your baby’s new best friend. Even better: Did you know that your breast pump could be covered through your Medicaid plan? It’s true! Keep reading to find out how.

When it comes to getting a breast pump via Medicaid, different guidelines apply for each state. To find out specifics, visit the CMS website . If you are a resident of North Carolina, check out The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) for alternative support programs.

You can also give us a call here at Home Care Delivered, one of our care representatives would be happy to help you find out if your breast pump is covered by Medicaid. That way you can focus on the little things, like preparing for motherhood.

All Medicaid plans require the covered supply to be deemed medically necessary by a doctor. The medical necessity can be yours, or your baby’s. Reasons for medical necessity include:

• Inverted nipples
• Premature birth
• An oral defect
• Breast infection
• Inadequate milk supply

Sometimes a prescription can be given for certain circumstances, such as:

• A prolonged NICU stay
• The mother needs to return to work or school
• The baby cannot latch properly

Talk to your doctor about what your nursing needs are. After your baby is born life will be hectic, so it’s good to have the paperwork already prepared.

Now that you know you can get your breast pump through Medicaid, it’s time to talk specifics. Not all breast pumps are the same, and that’s a good thing! Each woman has specific needs that can be met by finding the right product for them.

Manual pumps: Manual pumps allow the user to control the suction rhythm by themselves. They don’t rely on batteries or electricity, so they can be used anywhere. Typically, they are single pumps, meaning they can only be used on one breast at a time. Great for on-the-go use, but a bit more labor-intensive for the user. These pumps are ideal for occasional use when you’re away from your baby for just a few hours.

Battery and electric pumps: As the name suggests, these pumps run on batteries or are plugged into an outlet. They have automatic suction, so no manual pumping is required. Some of these pumps have the ability to mimic your baby’s natural nursing rhythm, which helps your body to express milk more easily. These are typically dual models, so you can get the most milk in one use. If you are on a strict schedule and need to pump quickly and get back to your life, these may be your best option.

HCD has a wide range of breast pumps and are able to provide you with the correct product for your needs. Sometimes Medicaid will only cover one type of pump, depending on your state and l needs. We are happy to help suggest a product to you and explain your insurance coverage.

Welcome to motherhood! Things might feel a little overwhelming, but you are not alone. Let HCD be one of the members of your new mom team. If you’d like us to call you, enter your phone number at the bottom left of this screen.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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Getting the wound care supplies you need is essential to better healing and a faster recovery; but affording these supplies can be difficult for individuals with a low income. However, there’s good news for eligible Medicaid members: Most Medicaid plans cover wound care supplies. That means you may be able to get wound care supplies without paying out-of-pocket. Continue reading to learn how.

Medicaid coverage of wound care supplies varies by state. While most state Medicaid plans provide some level of coverage, the best way to understand your specific benefits and coverage is to talk to us. One of our insurance specialists can find your coverage and explain your options, so you know exactly what is covered.

If your Medicaid plan does cover wound care supplies, you will need to see a doctor before receiving your supplies. This is because wound care supplies must be determined medically necessary to be covered by Medicaid. Once you’ve seen a doctor about your wound care needs, we will contact them to collect the necessary paperwork and verify your insurance.

Home Care Delivered takes stress out of ordering wound care supplies. We carry a wide variety of dressings, foams, gauze, tapes, and more. Our product specialists can help you choose the right product for your needs. We’ll take care of the paperwork and follow up with you each month to make sure you’re satisfied. Signing up only takes a few minutes. Contact us today at (866) 938-3906 to get your first order shipped as soon as possible and see why we’re the highest-rated medical supplier.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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If you rely on ostomy supplies for your care, the last thing you should have to worry about is affording the products you need. Thankfully, there’s good news for eligible Medicaid members: Most Medicaid plans cover ostomy supplies. That means you may be able to get Medicaid-covered ostomy supplies with no-out-pocket cost. Keep reading to see how you could use your Medicaid benefits to get ostomy supplies delivered to your door.

The easiest way to find out if your Medicaid plan covers ostomy supplies is to give us a call. We can help you understand your benefits and see which ostomy products are covered by your plan, and which ones you need.

To receive Medicaid-covered ostomy supplies, those supplies must be determined medically necessary by a doctor. That means a doctor has to confirm that supplies are needed to treat a medical condition. Once diagnosed, we will verify your insurance information and collect the paperwork from your doctor.

At Home Care Delivered, signing up for supplies only takes a few minutes. Give us a call at (866) 938-3906 and our team can help you select the right products for your needs or answer any questions you have.

After your first order, we’ll contact you each month to make sure your supplies are just right. When you’re ready to reorder supplies, we offer convenient 24/7 reordering through HCD Online and Text-To-Reorder. Sign up today to see for yourself why we’re the highest-rated medical supplier.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”