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One of the challenges of incontinence isn’t the condition, but the cost. Incontinence supplies can be expensive, ranging from $900 – $4,000 annually. But if you have a Flexible Spending Account (FSA) or Health Savings Account (HSA), that cost can be greatly reduced.

It turns out that both the FSA and the HSA can be used to pay for incontinence products. Even if your insurance plan doesn’t offer coverage of incontinence products, you could still potentially use your FSA or your HSA. But in order to use these accounts to pay for incontinence products, you need to know a few things first.

Generally speaking, incontinence supplies are eligible for reimbursement with a Flexible Spending Account. One of the advantages of an FSA is that it covers medical needs that are often not covered by private insurance. For many FSA plans, this includes incontinence supplies. Refer to your FSA plan details to find out your coverage level.

If you use an FSA to pay for incontinence supplies, make sure you keep your receipts. You may need to demonstrate that the funds were used for a medical need.

A Health Savings Account may also be used to pay for incontinence products. The important thing to keep in mind with an HSA account is that you may need to demonstrate a medical need for your incontinence products. HSA funds must go towards expenses for items that are medically necessary.

The best way to provide this proof is to get an incontinence diagnosis from a physician or doctor. With a doctor’s confirmation of your condition, it will be much easier to demonstrate that your items are medically necessary.

Like an FSA, it’s also important to keep any receipts from purchases you make with an HSA. It’s very possible that you will be asked to show proof that the expenses are related to a

While it’s true that you can use FSA and HSA accounts to get incontinence supplies, it may also be true that your insurance will provide coverage for medical supplies as well. Many people don’t realize it, but Medicaid and some insurance plans will pay for incontinence supplies as a covered benefit. This could allow you to save your FSA and HSA funds for other medical needs.

Every insurance plan is different, so the best way to find out about your individual plan is to contact us. Our care experts can let you know if you’re eligible and what incontinence supplies you could receive. It only takes a few minutes and could save you a lot of money on your next product purchase.

*The information on this website is not offered as legal or tax advice. Examples of tax benefits are based on the stated IRS Guidelines and on other assumptions that may not apply to your personal situation. All material is presented solely as educational information. Always seek the advice of your tax advisor, attorney, or financial planner regarding your personal circumstances.

You or a loved one dealing with incontinence?

Let us help you get the supplies you need to feel supported, comfortable, and confident.
If you’re managing bladder or bowel incontinence — from light to heavy needs — our team at HCD will work with you, your doctor, and your insurance plan to deliver a personalized product solution that fits your specific situation.

Call 866-938-3906 or share your information through our online enrollment form to get started.

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The word compliance doesn’t usually bring fun and games to mind. We tend to think of things like “Doing it by the book,” “Just the facts,” and “To the Letter of the Law.” In the medical supply industry, compliance is often associated with the latest news in fraud or privacy breach.

We hear about major busts involving large networks and billions of stolen funds , and it gives the impression that compliance is only there to keep the law off your back. It’s an unfortunate perspective, because it misses the two best outcomes that compliance provides: improved customer experience, and greater benefits to providers working on behalf of a customer.

Boiled down to its basics, compliance with healthcare laws is fairly straightforward:

1. Provide a service
2. Bill the service correctly
3. Document the service
4. Protect the health information

Every part of this process is governed by federal or state regulations, from notices to patients about rights, to billing the insurance provider, to documenting the patient condition in medical records, to safeguarding their health information (HIPAA , for example). Adhering to these laws ensures that funds are used correctly and that the patient is protected along the way.

Our commitment to health care compliance differs from many other medical supply providers. While some see it as an obstacle, we embrace compliance completely. By choosing to accomplish business goals compliantly, we can:

1. Build trust and integrity with our customers and partners
2. Focus closely on the customer service experience
3. Provide better assistance to healthcare professionals

Compliant practices foster trust, which attracts trustworthy people. By committing ourselves to doing things the right way (even when no one is looking), we’re able to attract top talent in the industry, making us an ethical business that other companies and insurance plans want to do business with. The result is a network of great people and companies working hard for patients and doing it in way that’s trustworthy and honest.

Compliance also means performing a lot of research, and we use it to enrich the customer experience. Thanks to the meticulous research efforts of our compliance team, we can focus entirely on the needs of our customers. All of the information we need has already been compiled into our technology systems, allowing fast answers to any issue a customer may have. The customer receives the care they deserve, as we don’t need to split our attention between listening to their needs and digging through reference materials.

In addition, complying to the requirements allows us to better assist other healthcare professionals. In order for patients to get medical supplies using their insurance, physicians need to include specific information on the paperwork. We know exactly what that information is, and we share it with the physicians of our customers. This saves physicians the headache of rewriting paperwork due to rejected claims. We also provide the right forms, so they waste no time spent searching for the right ones.

If a company is serious about helping its customers, it should take compliance seriously as well. Today’s public insists on it, and rightly so. The laws are there to protect us, and by adhering to them, we help to create a better, more efficient healthcare experience for everyone. We’ve certainly committed to compliance; it’s simply the better way to do things, and the benefits to our customers are too good to ignore.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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At Home Care Delivered, we want you to have the information you need for successfully managing your Ostomy care. Here are some fact sheets that might answer some of the questions you have. Feel free to print them out and use them as you see fit. Don’t forget to check out our Ostomy articles for more helpful tips. And remember, if you have any questions, don’t hesitate to ask. We’re always available to help!

Fact Sheets:

• Ostomy Facts

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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Anyone who regularly deals with healthcare insurance understands its complexities; the sheer number of different plans, the constant updates, the strict paperwork requirements for filing claims. It’s often too much for a person to handle alone. Many don’t know where to begin, and there’s no obvious resource to turn to. As a healthcare professional, you may be able to offer some assistance, but your time is already stretched thin enough treating your patients. We understand this hardship, and have a solution for both you and your patients.

At Home Care Delivered, we serve as the team who can bridge the knowledge gap between patient and insurance. Patients can contact us, provide their insurance information, and in the same phone call, we can typically find the exact details of their medical supply coverage. Patients don’t need to do any research of their own; as long as they have the name of their insurance plan and the state of their network, we can educate them quickly on their options.

We have this capability thanks to the technology we’ve created. It stores and organizes detailed insurance information about requirements for medical supply coverage. Included is information such as the products covered, the number of items allowed per month, paperwork requirements, and any additional conditions that need to be met for coverage to go in effect.

Manning this massive database is our compliance team. It keeps all of the information by meticulously researching both insurance plans and laws that affect coverage. This ensures that the information we give to patients is as accurate as possible.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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They say knowledge is power—and in the world of medical supplies, it couldn’t be more true. At Home Care Delivered (HCD), expertise isn’t just a buzzword; it’s the foundation of the care we provide. Our team’s deep understanding of both the products and the healthcare system supports patients receiving the right supplies for their unique needs — safely, accurately, and efficiently.

Medical supply expertise starts with our team. HCD works closely with manufacturers to understand every product we offer, from incontinence supplies to intermittent catheters and wound care products. This knowledge is passed directly to our staff through product-specific training programs led by our product experts and our manufacturing partners.

Every team member who interacts with patients, caregivers, or healthcare providers completes comprehensive training on our product lines. They learn about each product, how it’s used, and the medical conditions it supports. This ensures our team understands the products we offer and can work confidently patients and their healthcare professionals.

Expertise doesn’t stop at product knowledge. Home Care Delivered is also a leader in understanding the complex requirements of health plans and navigating the insurance-covered medical supply process. Our team knows the documentation, prior authorizations, and insurance rules needed to get patients the supplies they require for their unique needs. From verifying coverage to collaborating with physicians on medical necessity, we make sure every order meets regulatory and insurance standards before it’s shipped, to reduce interruptions in future orders.

By combining deep product knowledge with industry expertise, HCD ensures patients receive supplies that help individuals manage their chronic conditions, while keeping the process seamless for healthcare providers. This dual focus on staff training and healthcare system expertise, sets us apart in the HME industry.

Our commitment to training and expertise pays off by helping to support better outcomes for patients. Each day, our team’s knowledge allows us to work with medical professionals to define a personalized supply solution that matches patients with the right products to help support their specific needs. For us, there’s no substitute for this level of expertise – it’s how we make a meaningful difference in people’s lives.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”

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It’s never been more important to understand the risk factors for diabetes.

Diabetes is quickly becoming one of the most common and dangerous illnesses in the country. More than 38 million adults are affected by diabetes, and every year, that number goes up. The number of people who die from diabetes is higher than deaths due to breast cancer and AIDS combined. Diabetes is also an expensive illness, costing 412.9 billion dollars annually. Unfortunately, many of the people who have diabetes (or prediabetes) aren’t even aware that they are sick or at great risk of developing it.

The good news is that many of the risk factors for diabetes are preventable. You can protect yourself by learning what they are and how to avoid them. As the saying goes, “an ounce of prevention is worth a pound of cure.”

If members of your family had diabetes in the past, then there’s a higher possibility that you could develop it as well. While there’s no research that shows diabetes is entirely genetic, studies do indicate that people with diabetic family members are up to 5.5 times more likely to develop the disease.

Research shows that as we get older, our risk for developing diabetes increases. During youth, the risk is fairly minor. It’s at age 45 where most new cases of diabetes start to develop. In fact, the most common age range for getting diabetes is 45-64, with almost 900,000 new cases each year.

Research shows that diabetes risk varies significantly across racial and ethnic groups. For example, African Americans are 77% more likely to be diagnosed with diabetes compared to non-Hispanic white Americans. Other groups with elevated risk include Native Americans, Pacific Islanders, and Hawaiians, who experience disproportionately high rates of diabetes.

Hispanic Americans also face a higher risk, especially among youth. CDC data confirms that diabetes diagnoses in Hispanic children and teens are rising, with projections showing a continued increase in the coming decades.

The age at which menopause begins could affect the risk of developing diabetes. In general, the younger a woman is when menopause starts, the greater the risk for diabetes. In fact, recent studies showed that women who began menopause before age 40 were up to 4 times more likely to develop diabetes later in life. Women who experience menopause after age 55 tend to have the lowest risk for diabetes in the future.

Weight is the most common and well-known risk factor for developing diabetes. It is also one of the most impactful. Studies show that unhealthy weight gain significantly raises the chance of developing the disease. Currently, almost 90% of people with type II diabetes are either overweight or obese. The risk factor decreases with weight loss.

Reducing the risk: Studies have shown that losing 5-7% of excessive body weight can delay the onset of diabetes by 66%.

The impact that smoking has on the development of diabetes is simple: the more you smoke, the greater the risk of developing diabetes. Smoking has been shown to raise the likelihood of diabetes by 30-40%, regardless of what kind of cigarettes are used. Smoking also causes complications for people who already have diabetes. Smoking makes it harder to manage blood sugar and interferes with insulin effectiveness.

Reducing the risk: Quitting smoking altogether is the best way to reduce risk, but any decrease in smoking can be beneficial.

People who don’t do a lot of physical activity are at greater risk for diabetes. Specifically, if your activity is less than 30 minutes a day, then your risk of diabetes increases measurably. A lack of exercise has been demonstrated to change how insulin interacts with cells, which of course increases the chance of diabetes occurring. Inactivity also slows metabolism, putting individuals at higher risk for weight gain and obesity.

Reducing the risk: Physicians recommend 30 minutes of physical activity per day to reduce the risk of developing diabetes and other health problems that stem from inactivity.

If you’re a “night owl” and enjoy being awake during the long hours of the night, you could be at higher risk for diabetes. Recent research suggests that bedtimes have an impact on the risk to diabetes. People who stay up later are about 2.5 times more likely to develop diabetes, regardless of how many hours they sleep when they do go to bed. People with earlier bedtimes who also wake up earlier were shown to have less risk of diabetes, even if they slept the same number of hours as those who stayed up later.

Reducing the risk: Choose a regular bedtime that’s earlier and try to make it a habit to go to sleep at that same time every night.

The use of some medications is one of the risk factors for diabetes. Specifically, statin drugs, often used to help lower cholesterol, have been linked to higher diabetes cases. Researchers have suggested that people using statin users are 14% more likely to develop type 2 diabetes. The risk factor of statin use is fairly minor, but for people who are already in the high-risk category for diabetes, using them could be a cause for concern.

Reducing the risk: Talk with your doctor about the potential risk and see if there are alternatives to statin drugs that work for you.

Pregnancy can also lead to a unique form of diabetes called gestational diabetes. Doctors are unclear exactly what causes it to develop, but its impact on the body is different from type 1 and type 2 diabetes. During pregnancy, the placenta produces enormous levels of hormones, some of which can counteract the ability of cells to use insulin. This can lead to gestational diabetes. The good news is that in most cases of gestational diabetes, the body returns to normal after pregnancy. Experiencing gestational diabetes does, however, increase the risk of developing type 2 diabetes later in life.

Reducing the risk: During pregnancy, try to maintain a healthy, well-balanced diet while limiting sugar-laden foods.

Recent studies are showing that a lack of Vitamin D could be a risk factor for diabetes. Vitamin D plays a role in reducing your body’s resistance to insulin. If there’s not enough Vitamin D in the body, it can impair the ability of insulin to work as well as it should. There are other areas in which Vitamin D contributes to diabetes prevention, such as glucose resistance and helping to regulate calcium in the cells (which can also impair the effect of insulin).

Reducing the risk: Make sure you are getting plenty of Vitamin D each day. Because Vitamin D is hard to intake through diet alone, you may want to consider alternatives, such as a vitamin supplement. Talk to a doctor to learn more about what your needs may be.

Normal Fasting glucose levels are <100 mg/dl. If fasting glucose levels are 100-125 mg/dl, the individual has what’s known as Impaired fasting glucose, or prediabetes. Fasting glucose levels above 126 mg/dl on two separate occasions are indicative of diabetes. There are almost 98 million Americans with prediabetes, many of whom do not know they are ill. People with prediabetes are at extreme risk for developing type 2 diabetes.

Reducing the risk: Prediabetes is often the result of being overweight, obese, or having a poor diet. Consider losing weight and making healthier choices in the foods you eat.

Pancreatitis is a disease of the pancreas that has been linked to an increased risk factor for diabetes. Pancreatitis occurs when the pancreas becomes inflamed, usually from digestive enzymes that activate while still in the pancreas. One of the potential long-term effects secondary diabetes is a type of diabetes that develops because of another medical condition. The two most common causes of pancreatitis are excessive alcohol use and gallstones. There is also some evidence about the relationship between gut health and blood sugar.

Reducing the risk: Pancreatitis develops primarily from alcoholism, so refraining from alcohol or limiting it to small amounts is a good way to reduce your risk.

Where you live may have an impact on the chances of developing type 1 diabetes. Studies have shown that people living in colder climates are more likely to develop the disease, particularly those in the northern hemisphere. While there’s no known explanation for why colder areas trigger type 1 diabetes, it’s been shown that the farther you get from the equator, the more cases there are of type 1 diabetes.

Some beauty products may be contributing to increases in diabetes cases thanks to phthalates, a chemical commonly used in the production of cosmetics and plastics. A recent study showed that older adults with high counts of phthalate were more likely to have problems with their body’s ability to regulate insulin.

Reducing the risk: Thankfully, there are products available that do not contain any form of phthalates. Check the labels to find out which ones they are.

Living with a chronic condition that requires medical supplies?

Let us help you get the products you need — delivered discreetly to your door.

Many people manage ongoing health conditions, and the right medical supplies can make all the difference. The team at HCD works with you, your doctor, and your insurance plan to support a wide range of needs, including urological, ostomy, diabetes, and wound care. We’ll help ensure you get the supplies you need to manage your condition with confidence.

Call 866-938-3906 to see if you qualify or reach out through our Contact Us form by selecting “An individual looking to see if I or a loved one qualifies for medical supplies.”