We’re Your Partner for Insurance-Covered Medical Supplies
Wound Care dressings
Nutritional supplements, breast pumps, heart monitors and more
Count On HCD for the Best Customer Care
“Warm,” “friendly,” and helpful” are just some of the words customers have used to describe HCD’s customer care team. From the moment you connect, you’ll understand why we’ve earned a reputation for treating our customers like family.
Our best-in-class customer service extends beyond the helpful voice on the phone. The benefits of partnering with HCD include:
- Paperwork completed! Who takes care of it? We do!
- Top quality products from brands you can trust.
- Expertise from our highly-trained team ensure you get the right product in the right amount in the right time.
What else do you need to know about HCD?
- We work with a variety of different insurances, including Medicare, Medicaid, and Commerical Insurance Providers.
- We coordinate with your doctor’s office and insurance company and make sure all the necessary paperwork is filled out.
- Our on-staff RNs reviews complex clinical product orders to ensure you always have the right products for your needs.
- We work with your insurance provider to cover your medical supplies. It some limited instances, there may be a co-insurance payment, which we will share upfront.
- You can easily reorder your supplies by calling us or through our online and text-to-reorder systems.
- We deliver your supplies discreetly to your door and pride ourselves on getting you what you need on time, every time.
- Our friendly and caring customer service team has been trained to understand your condition and the products you need to manage it.
- You can easily access your information when you need it.
Our Promise to You
Calling HCD should not be difficult, unpleasant, or take a long time. We promise to always respect your time and privacy. Let us know how you’d like us to connect with you and we’ll do our best to contact you only by your preferred method of communication. Hate spam? Us too! That’s why we don’t sell or give your information to anybody else for any reason. You’re always safe with us.