NOTICE OF NON-DISCRIMINATION

ACCESSIBILITY TO INTERPRETER SERVICES

NOTICE OF NON-DISCRIMINATION

ACCESSIBILITY TO INTERPRETER SERVICES

Home Care Delivered, Inc. (“HCD”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. HCD does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

HCD provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

HCD provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact a customer service representative at (800) 565-5644.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Home Care Delivered, Inc., Attn: Corporate Compliance Officer, 11013 West Broad Street, 4th Floor, Glen Allen, Virginia 23060; or email: HCDCompliance@hcd.com.

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a customer service representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by phone (1-800-368-1019, 800-537-7697 (TDD)) or mail at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

NOTICE OF NON-DISCRIMINATION

ACCESSIBILITY TO INTERPRETER SERVICES

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingü ística. Llame al 1-800-565-5644

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-565-5644

Vietnamese: CHÚ †: N ếu bạn nói Ti ếng Vi ệt, có các dịch vụ†hỗ†trợ†ngôn ngữ†miễn phí dành cho bạn. Gọi số†1-800-565-5644

Kreyòl Ayisyen (French Creole) ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-565-5644

Korean: 주의 : 한국어를 사용하시는 경우 , 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-565-5644 번으로 전화해 주십시오

Arabic: ) 1 مق†-800-565- .ناجملاب†كل†رفاوتت†ةیوغللا†ةدعاسملا†تامدخ†نإف†،ةغللا†ركذا†ثدحتت†تنك†اذإ†: ةظوحلم†- 5644

مقرب†لصتا

French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-565-5644

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-565-5644

Russian∫†ВНИМАНИЕ∫†Если†вы†говорите†на†русском†языке¨†то†вам†доступны†бесплатные†услуги†переводаƆЗвоните†1-800-565-5644

Portuguese: ATENÇÃO: Se fala português, encontram -se disponíveis serviços linguísticos, grátis. Ligue para 1-800-565-5644

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-565-5644

Urdu: 1- ںیہ†بایتسد†ںیم†تفم†تامدخ†یک†ددم†یک†نابز†وک†پآ†وت†،ںیہ†ےتلوب†ودرا†پآ†رگا†:رادربخ†(phone number) .رک

Italiano (Italian): ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-565-5644

Gujarati: ◌ુ ના: જો ત મે જરાતી બોલતા હો, તો : ◌ુ ભાષા સહાય સેવ ◌ાઓ તમારા માટ છ. ફોન કરો 1-800-565-5644

Farsi (Persian): دیریگب†سامت†. مھارف†امش†یارب†ناگیار†تروصب†ینابز†تلایھست†،دینک†یم†وگتفگ†یسراف†نابز†ھب†رگا: ھجوت

1-800-565- اگر†قبلا†عضو†شده†ايد،†لطفا†با†شماره†قيد†شده†روی†پشت†کارت†اب. دشاب†یم†: 5644

شناسايی†عضويت†خود†تماس†بگيريد.

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: 1-800-565-5644