FAQs

Have a questions about HCD?  Find the answer in our list of FAQs below: 

 

Signing Up – Information about the process, what you need, and how fast it takes to get your supplies. 

Online Enrollment – Information about signing up online for Medicaid-covered incontinence supplies. 

Reordering supplies – Information about the reorder process, shipping, and insurance requirements. 

HCD Online – Information about online ordering, managing your account, password help, and more.

Text to Reorder – Information about reordering supplies by text message.  

General Information – General information about orders, shipping,  and payments.

Insurance – Information about insurance coverage and requirements for supplies.