FAQs
Have a questions about HCD? Find the answer in our list of FAQs below:
Signing Up – Information about the process, what you need, and how fast it takes to get your supplies.
Online Enrollment – Information about signing up online for Medicaid-covered incontinence supplies.
Reordering supplies – Information about the reorder process, shipping, and insurance requirements.
HCD Online – Information about online ordering, managing your account, password help, and more.
Text to Reorder – Information about reordering supplies by text message.
General Information – General information about orders, shipping, and payments.
Insurance – Information about insurance coverage and requirements for supplies.