You’ve Finished Online Enrollment- What’s Next?

Post Reviewed By Expert

This post was reviewed by our Director of Clinical Excellence and Oversight.

adding additional HCD products to a shopping cart

Do You Need Additional Products or Accessories?

If you need more than one type of product, or an accessory product, we will need to speak with you to complete your order. Enter your phone number in the bottom left of the page and we’ll call you right now.

Next Steps

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Step 1: We Verify Your Insurance

Once we have your information, our team will verify your insurance.

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Step 2: We Collect The Paperwork

Next we collect the required paperwork from your doctor. This is usually the longest step in the process.

How To Get Paperwork Faster

  • Visit your doctor before you order your supplies
  • Call your doctor and tell them to expect paperwork from HCD
  • We will retrieve the required paperwork from your doctor on your behalf, needed to receive supplies. Depending on the state and products, these documents may vary.
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Step 3: We Ship Your Order

Once the paperwork has been returned correctly, we’ll notify you by email and/or text when your order has shipped. In most cases, deliveries arrive within 2 business days. We’ll follow up with you each month to reorder supplies.

Thank you for choosing Home Care Delivered for your medical supplies. Our knowledgeable and friendly staff is available to make sure you receive the best products and care. If there is any issue related to your order, we will call you to resolve it. If we contact you, be sure to respond quickly to ensure you get your supplies as soon as possible. We welcome you to the HCD family!

Disclaimer:
Unless otherwise noted, the recommendations in this document were obtained from the sources indicated. Be advised that information contained herein is intended to serve as a useful reference for informational purposes only. HCD cannot be held responsible for the continued accuracy of or for any errors or omissions in the information. All trademarks and registered trademarks are the property of their respective owners.

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