You’ve Finished Online Enrollment- What’s Next?
Do You Need Additional Products or Accessories?
If you need more than one type of product, or an accessory product, we will need to speak with you to complete your order. Enter your phone number in the bottom left of the page and we’ll call you right now.
Step 1: We Verify Your Insurance
Once we have your information, our team will verify your insurance.
Step 2: We Collect The Paperwork
Next we collect the required paperwork from your doctor. This is usually the longest step in the process.
How To Get Paperwork Faster
- Visit your doctor before you order your supplies
- Call your doctor and tell them to expect paperwork from HCD
- We will retrieve the required paperwork from your doctor on your behalf, needed to receive supplies. Depending on the state and products, these documents may vary.
Step 3: We Ship Your Order
Once the paperwork has been returned correctly, we’ll notify you by email and/or text when your order has shipped. In most cases, deliveries arrive within 2 business days. We’ll follow up with you each month to reorder supplies.
Unless otherwise noted, the recommendations in this document were obtained from the sources indicated. Be advised that information contained herein is intended to serve as a useful reference for informational purposes only. HCD cannot be held responsible for the continued accuracy of or for any errors or omissions in the information. All trademarks and registered trademarks are the property of their respective owners.