hcd online

HCD Online: The Easiest Way to Manage Your Supplies

Ordering medical supplies shouldn’t be a hassle. At Home Care Delivered, we make it easy to get the supplies you need when you need them with convenient reordering options like HCD Online.

Click here to log into your account.

HCD Online logo

HCD Online lets you reorder supplies and manage your account 24/7 right from your phone or computer. Manage your medical supplies when it fits your schedule, without talking to a representative every month. Keep reading to learn how easy it is to reorder your supplies using HCD Online.

Use HCD Online To:

  • Reorder supplies
  • Check Order Status
  • View Order History
  • View Account Info
  • View Insurance Info
  • View Doctor Info

Use HCD Online To:

  • Reorder supplies
  • Check Order Status
  • View Order History
  • View Account Info
  • View Insurance Info
  • View Doctor Info

The Advantages of Using HCD Online

  • Reorders Take Less Than a Minute
  • 24/7 Reordering
  • No Phone Calls
  • No Credit Card Required

How Does HCD Online Work?

Using HCD Online is quick and easy. Just go to the HCD Online page and sign in to your account using your email address and password. Once you’re logged in, you can see everything in your account, including available reorders, order status, account info, and more. If you’re eligible for a supply reorder, it will show up on your account page.

How Do I Reorder?

If you have a reorder available, follow these 4 easy steps to place your reorder.

four
Select
Available Order

four
Request
Shipment

three
Answer a Few Questions

four
Click
Confirm

fourSelect Available Order

fourRequest
Shipment

threeAnswer a Few Questions

fourClick
Confirm


Next step: We’ll prepare your order for shipment!

After you click confirm, you’ll see a confirmation screen. We’ll notify you when your reorder has shipped.

That’s it!
After you click confirm, we’ll show you a confirmation screen and start preparing your order. When your order has shipped, we’ll send you a text notification.

Who Can Use HCD Online?

HCD Online is available for most HCD customers, and we’re working to expand its availability even further. At this time, this service is unavailable for wound care customers.

Note: If you’re a caregiver with multiple customers on your account, your version of HCD Online will look slightly different from the video above. 

How Do I Sign Up For HCD Online?

Eligible HCD customers can sign up for HCD Online over the phone. Call 866-938-3906 to set up your account in just a few minutes. If you’d rather us call you, enter your phone number in the bottom left of this screen. After you’ve set up your email and password, you can login to your account on the HCD Online page.

If you’re an existing HCD customer eligible for Text-To-Reorder, simply Text “START” to 98685 to sign up. If you’re not an HCD customer yet, you can enroll easily over the phone. We’ll ask you if you want to sign up for Text-To-Reorder during the enrollment process.

How Do I Become an HCD Customer?

Becoming an HCD customer is easy. Just enter your phone number in the bottom of this screen and we’ll call you. Enrollment only takes a few minutes, and we’ll even contact your doctor and insurance to collect all the necessary paperwork. If you’re not sure which products you need, our products experts can help you select the right supplies for your needs.


Need more help?
Visit the HCD Online FAQs.

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